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Pay a merchant’s payment link by Visa, Mastercard or PayID. You set up once in the Moove App — a Moove Handle and a verified identity — and from then on you pay in the browser, signing in by scanning a code with your phone, or straight from the Moove App.
You need the Moove App and a verified identity to pay by card or PayID. Paying in crypto from a wallet needs neither — choose Crypto on the checkout instead.

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What Does Setting Up Involve?

1

Get the Moove App and claim a Moove Handle

About a minute.
2

Verify your identity

Once, in the Moove App.
3

Pay

On the web, choose Card or PayID and scan to sign in. On your phone, open the payment in the Moove App.

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How Do I Get The Moove App?

1

Download the Moove App

For iOS or Android, then open it and tap Sign up.
The Moove App welcome screen, with Sign in and Sign up buttons
2

Claim your Moove Handle

On Create @moovehandle, type the handle you want. A green tick means it is free — tap Next.
The Create @moovehandle screen with an available handle
3

Add your referrer, if you have one

On Did anyone refer you?, search for the Moove Handle of whoever invited you, or leave it blank. Tap Sign up and the Moove App creates your Moove Wallet on your phone.
4

Land on your home screen

Your Moove Handle sits at the top, with your wallet balance underneath.
Back up your recovery phrase now. Sign-up does not show it. Open the account menu → Your crypto wallets, tap … on your wallet, then Show recovery phrase, and store it offline. It is the only way to restore your wallet — moove.xyz never sees it and can never reset it.
The Moove App home screen for a new account, showing a zero wallet balance

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How Do I Verify My Identity?

Once, in the Moove App. A licensed payment partner handles the card side, so they need to know who is paying.
1

Open your account menu

Tap your profile picture at the top left of the home screen. Under Your fiat accounts, Verify your identity is marked Required — tap Verify now.
The account menu, with Verify your identity marked Required and a Verify now button
2

Review and accept the terms

Read the Terms of Service and Privacy Policy, then tap Agree and continue.
3

Choose your country

Your country of residence. Countries you can verify in now are marked Available; the rest show Coming soon.
The Choose your country screen, with Australia, Hong Kong and Nigeria marked Available
4

Verify your email

Enter your email and tap Send code, then enter the one-time passcode it receives. Check your spam folder if it does not arrive.
The Verify your email screen with an email field and a Send code button
5

Verify your mobile number

Australia and Hong Kong only. Your country’s dialling code is already filled in. Enter your number, tap Send code, then enter the passcode sent to you by text message.
The Verify your mobile number screen with the +61 dialling code filled in
6

Photograph your ID and take a selfie

In Australia and Hong Kong: a passport, driver’s licence or national ID card, then a selfie, then a check of your personal details. Tap Continue and follow the prompts.
The identity check: Identity document, Selfie and Profile details
7

Wait for the result

Usually a few minutes. You are notified when it is done. Back in your account menu, Your fiat accounts now reads Verified.
The account menu showing the Verified tag and an Add payment method button
You do not need to add a card in the Moove App to pay on the web. You type your card into the checkout each time. Add payment method saves a card or bank account for buying crypto with Moove Ramp.
Verification can be rejected if your details do not match your document. Moove Ramp covers what each country asks for and what to do if a check fails.

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How Do I Pay By Card?

On the merchant’s payment link, in any browser. The steps below are on a computer.
A payment link checkout for AU$100, showing Card, PayID and Moove as payment methods
1

Open the payment link

The checkout shows who you are paying and how much. On a link priced in local currency, stay on the Fiat tab.
2

Click Card

The first time on this browser, a Scan to pay code opens so you can sign in.
The Scan to pay dialog, with a sign-in code to scan with the Moove App
3

Scan the code with the Moove App

Tap the scan icon at the top right of the Moove App home screen and point it at the code.
4

Approve the sign-in on your phone

Sign in on web shows the Account and Signing wallet that will sign in. Check it is yours, then tap Connect. The checkout signs you in on its own.
5

Enter your card

Card number, Expiry date, CVV and Name on card, then click Pay.
The card form on the checkout, with card number, expiry, CVV and name fields and a Pay button
6

Watch it go through

The checkout follows the payment to the end. You can close the page once it is processing — the payment keeps going.
On your phone instead? The checkout offers Open Moove App rather than a code. The Moove App asks you to confirm you started the sign-in on that phone — only continue if you did.

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What Do The Payment Statuses Mean?

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What If I Have Not Verified Yet?

You can still scan the code. The Moove App says Verify your identity before signing in to pay by card and offers Verify identity in place of Connect — it picks up wherever you left off. Once you are verified, click Card on the checkout again. If you are signed in but the checkout still cannot take your card, it explains why and offers Continue, which hands the payment over to the Moove App.

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What If My Card Payment Does Not Go Through?

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Which Payment Methods Can I Use?

The checkout lists every method the merchant accepts. Card and PayID appear only on merchants who take them.

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How Do I Pay By PayID?

Australia. On a link priced in Australian dollars, click PayID on the checkout and sign in the same way as for a card.
1

Click Get PayID details

The checkout shows the PayID, the Exact amount, a Payment reference and an Expiration date.
2

Pay from your banking app

Send the exact amount to that PayID, quoting the payment reference. Pay before the expiration date.
3

Watch it go through

The checkout follows the transfer until the merchant has received it.
Send the transfer once, for the exact amount, with the reference. Changed your mind before sending? Click Pay another way and confirm I haven’t sent it.

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How Do I Pay On My Phone?

Open the payment link on your phone and pay in the Moove App, without signing in on the web.
1

Tap Open in app

On the Moove row of the checkout. The payment opens in the Moove App. Without the Moove App installed, you are taken to the App Store or Google Play.
2

Choose how to pay under From

The payment opens on the Fiat tab. Tap From to pick a card saved in the Moove App, or PayID in Australia. No card saved yet? Add one — it takes a moment. Crypto pays from your Moove Wallet instead.
Paying AU$100 to @moovexyz in the Moove App, with a Visa card selected under From and a Pay button
3

Tap Pay

You’re paying shows exactly what you are charged, with the Settlement time underneath. For a card, enter its security code — your bank may add a check of its own.
4

Watch it go through

The Moove App follows the payment until Payment complete.
On a computer, the same Moove row shows Scan to pay: scan it with the Moove App and the payment opens on your phone.

Moove Ramp

Buy crypto with your card.

Moove Wallet

Back up your recovery phrase.

Moove Contacts

Pay people by their handle.
Set up once, pay by card anywhere. Your Money. Your Move.