Live corridors: Nigeria (NGN) — buy and sell, by bank transfer. Australia (AUD) — buy only, by card or PayID. Hong Kong (HKD) — buy only, by card. Other countries appear in the Moove App marked Coming soon and are rejected until they go live. Beta.
What Are The Two Directions?
Before Your First Conversion
1
Download the Moove App
2
Verify your identity
A one-time flow. Required because a licensed partner handles the local-currency side.
3
Add a way to pay or be paid
In Nigeria, a bank account in your own name. In Australia and Hong Kong, a debit or credit card — or, in Australia, pay by PayID with nothing to add.
How Do I Verify My Identity?
Once. Open Ramp and the Moove App walks you through it. How far it goes depends on your country.1
Review and accept the terms
You are asked to read and agree to the Terms of Service and Privacy Policy before anything starts.
2
Choose your country
Your country of residence. Available countries are marked Available; the rest show Coming soon.
3
Enter your email
A one-time passcode is sent to it.
4
Enter the emailed code
Resend if it does not arrive — check your spam folder first.
5
Enter your mobile number and the texted code
Australia and Hong Kong only. Nigeria has no text-message step.
6
Verify your identity document
Nigeria: your National Identification Number (NIN), checked instantly, then your Bank Verification Number (BVN) with a quick biometric scan. You confirm each number before submitting.Australia and Hong Kong: a photo of your passport, driver’s licence or ID card, plus a selfie.
7
Wait for the result
Usually a few minutes. Check progress under Settings → Your account → Verification status: Not started, In progress, Pending, Approved or Rejected.
Verification is only ever needed for local currency. Sending, receiving, swapping and bridging crypto need none of it.
How Do I Link A Bank Account?
Nigeria. Ramp → Add fiat account.1
Choose your bank
Search the live list. Nigeria currently includes Moniepoint, OPay, PalmPay, Access Bank and more.
2
Enter your account number
Between 6 and 20 digits.
3
Tap Link now
The account is verified against the provider and saved.
How Do I Pay By Card?
Australia and Hong Kong. Save a Visa or Mastercard debit or credit card once, then buy crypto with it whenever you like. Cards unlock after your identity is verified.Add A Card
Ramp → Pay with → Add card, or tap Add card when a buy asks for one.1
Enter your card
Card number, Expiry date and Name on card.
2
Tap Save card
It appears under Cards on this device the next time you choose how to pay.
Card details stay on this device. They are held in your phone’s secure storage — not on a moove.xyz server, not in an iCloud or Google backup, and not on your other devices. Your security code is never saved anywhere: you type it fresh for every payment.Restore your phone from a backup, or move to a new one, and the Moove App says Card not found — add the card again.
Buy With It
1
Choose your card under Pay with
On the confirm screen, saved cards sit under Cards on this device.
2
Enter your security code
On Confirm your card, then tap Pay now.
3
Approve your bank's check, if it asks for one
Some cards step out to the bank to confirm it is you. The Moove App reopens on its own when you are done.
4
Watch it settle
Pending transfer → Pending settlement → Settled. The crypto lands in your Moove Wallet.
If A Card Payment Does Not Go Through
Every buy is recorded before your card is charged, so a cancelled or declined payment never disappears — find it in your activity and see exactly what happened.
Which Payment Methods Are Live?
The methods your corridor supports are shown in the Moove App when you add one.
How Do I Convert?
- On-ramp — buy crypto
- Off-ramp — cash out
1
Open Ramp and select On-ramp
Choose the fiat currency you are paying with and the crypto you want.
2
Enter an amount
A live quote appears, with the exact amount of crypto you will receive. Amounts outside the accepted minimum or maximum are flagged before you continue.
3
Confirm
By bank transfer: the Moove App shows the transfer details — account name, account number, bank and amount — each copyable. By card: enter the card’s security code and tap Pay now — your bank may add a check of its own. By PayID: the Moove App shows the PayID email, the Exact amount and a Payment reference, each copyable.
4
By bank transfer or PayID, make the transfer from your bank app
5
Watch it settle
Pending transfer → Pending settlement → Settled. The crypto lands in your Moove Wallet.
How Long Does It Take?
Most conversions settle within a few minutes. Buying crypto typically takes around two to three minutes once your payment is confirmed; selling is usually faster and often completes in well under a minute. The Moove App shows a live estimated settlement time with every quote. Actual timing varies with bank processing hours, network congestion and transfer size.Where Does The Money Land?
The crypto leg settles into your Moove Wallet — the non-custodial wallet in the Moove App, whose keys only you hold. Proceeds never sit with a third party waiting for you to withdraw. From there, move it anywhere: another wallet you use, any address across the 30+ supported chains, or straight into a swap. Moove Wallet → · Non-custodial Wallets →What Are The Limits?
Two kinds of limit apply, and both are shown under Settings → Your account → Limits with how much you have used:- An account ramp limit over a rolling 30 days. Verifying your identity raises it.
- A per-payment-method allowance, plus a minimum and maximum for each payment.
What Does Moove Ramp Cost?
A ramp carries costs on both rails: moove.xyz’s fee, network gas on the crypto leg, and whatever your bank or card issuer charges on the local-currency side. There is no subscription, no deposit fee and no hidden spread — the quote shows exactly what you receive before you approve. Every figure is on the Pricing page.What To Read Next
Fiat & Crypto Rails
Why the fiat leg works differently.
Supported Fiat Currencies
Live corridors and what is next.
Moove Missions
Ramping earns USDC rewards.