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Last updated: 30 October 2025  These Privacy Policy (“Policy”) terms constitute a legally binding agreement between you (“User”, “you” or “your”) and Moove Hong Kong Group Limited (“moove.xyz”, “we”, “us” or “our”), a company duly incorporated in Hong Kong SAR, governing how we collect, use, store, share, and protect personal data in connection with your access to and use of the moove.xyz Platform and related services.  This Policy is ancillary to the Terms of Service, which govern your overall use of the Platform. In the event of any conflict or ambiguity, the Terms of Service shall prevail.  By accessing or using the moove.xyz Platform, you acknowledge that you have read, understood, and agreed to be bound by this Policy in full. If you do not agree to this Policy, you must not access or use the Platform. 
  1. Scope of the Policy 
1.1 This Policy applies to all users of the moove.xyz Platform, including visitors, wallet users, and counterparties who interact with moove.xyz’s services, whether directly or through third-party integrations.  1.2 This Policy does not apply to third-party websites, services, or protocols that may be linked to or integrated with the Platform. moove.xyz is not responsible for the privacy practices of such third parties. 
  1. Data We Do Not Collect 
2.1 moove.xyz is a non-custodial and KYC-free Platform. We do not collect or store confidential, sensitive and government data, including but not limited to:  a. Government-issued identification;
b. Wallet private keys, seed phrases, or passwords;
c. Bank account or credit card information. 
2.2 You remain in full control of your wallet and identity at all times. moove.xyz does not and cannot access your funds or personal credentials. 
  1. Data We May Collect 
3.1 In order to operate and improve the Platform, moove.xyz may collect limited technical, usage and personal data, including but not limited to:  a. Public blockchain addresses and transaction metadata;
b. Device type, browser type, operating system, and language preferences;
c. IP address, approximate geolocation, and time zone;
d. Interaction data such as clicks, page views, and feature usage;
e. Error logs and diagnostic information;
f. Email addresses or contact details;
g. Business, personal or operating address. 
3.2 This data is collected in a pseudonymised or anonymised form where possible and is not used to personally identify you. 
  1. How We Use Your Data 
4.1 moove.xyz may use the data described in Clause 3 for the following purposes:  a. To operate, maintain, and improve the Platform and its features;
b. To monitor usage patterns and detect abuse, fraud, or security threats;
c. To comply with applicable legal obligations and regulatory requirements;
d. To analyse performance and user engagement for product development;
e. To communicate with users regarding Platform updates, where applicable. 
4.2 moove.xyz does not use your data for profiling, behavioural advertising, or unsolicited marketing.  4.3 We process data based on one or more of the following legal grounds:  a. Legitimate interest (e.g. fraud prevention, Platform optimisation);
b. Consent (e.g. optional cookies and analytics);
c. Legal obligation (e.g. compliance with regulatory requirements). 
  1. Sharing of Data 
5.1 moove.xyz does not sell, rent, or trade your data to third parties.  5.2 We may share limited data with:  a. Service providers who assist in hosting, analytics, or infrastructure, under strict confidentiality obligations;
b. Regulatory or legal authorities, if required by applicable law, court order, or lawful request; 
c. Third-party protocols or integrations you choose to interact with, in which case your data is shared directly and voluntarily by you. 
5.3 moove.xyz shall not be liable for the privacy practices of third-party services you choose to use in conjunction with the Platform. You are advised to review the privacy policies of any third-party services you engage with. 
  1. Cookies and Tracking Technologies 
6.1 moove.xyz uses cookies and similar technologies (such as local storage and pixels) to enhance your experience on the Platform. These technologies help us:  a. Maintain session state and user preferences;
b. Enable core Platform functionality;
c. Collect anonymised usage analytics to improve performance and usability. 
6.2 Cookies may be set by moove.xyz (“first-party cookies”) or by third-party services we use (“third-party cookies”).  6.3 The types of cookies we may use include:  a. Essential cookies – required for the Platform to function properly;
b. Performance cookies – used to collect anonymised data on how users interact with the Platform;
c. Functional cookies – used to remember your preferences and settings. 
6.4 You may disable cookies through your browser settings. However, doing so may impair your ability to use certain features of the Platform.  6.5 moove.xyz does not use cookies for advertising, retargeting, or behavioural profiling. 
  1. Data Retention 
7.1 moove.xyz retains data only for as long as necessary to fulfil the purposes outlined in this Policy or to comply with legal obligations. All data is stored securely and retained as long as reasonably necessary to protect the legitimate interests of the company.  7.2 Public blockchain data is immutable and may be permanently recorded on-chain. moove.xyz does not control or delete on-chain data. 
  1. Data Security 
8.1 moove.xyz implements reasonable technical and organisational measures to protect data from unauthorised access, loss, misuse, or alteration.  8.2 However, no system is completely secure. You acknowledge that you use the Platform and transmit data at your own risk.  8.3 You are solely responsible for securing your wallet, private keys, and devices.  8.4 In the event of a data breach, moove.xyz will notify affected users and relevant regulators in accordance with applicable laws and best practices. 
  1. International Data Transfers 
9.1 moove.xyz may process and store data in jurisdictions outside your country of residence, including Hong Kong SAR and other locations where our service providers operate.  9.2 By using the Platform, you consent to the transfer of your data to such jurisdictions, subject to appropriate safeguards. 
  1. Your Rights 
10.1 Depending on your jurisdiction, you may have certain rights under applicable data protection laws, including:  a. The right to access the data we hold about you;
b. The right to request correction or deletion of your data;
c. The right to object to or restrict certain processing activities;
d. The right to withdraw consent where applicable. 
10.2 To exercise any of these rights, please contact us at [email protected]. We may request additional information to verify your identity. Identity verification will be conducted securely in accordance with industry standards, and any verification data will be retained only as long as reasonably necessary to protect the company’s legitimate interests. 
  1. Children’s Privacy 
11.1 The Platform is not intended for use by individuals under the age of eighteen (18). We do not knowingly collect data from minors.  11.2 If you believe a minor has provided us with personal data, please contact us immediately at [email protected]
  1. Changes and Version Control 
12.1 moove.xyz may update this Privacy Policy from time to time. Any changes will be published on this page and are effective upon publication.  12.2 Your continued use of the Platform constitutes your acceptance of the updated Policy. No individual notice will be provided.  12.3 This versioning approach is consistent with Clause 3.2 of the Terms of Service, which governs updates to Platform policies. 
  1. Governing Law and Jurisdiction 
13.1 This Policy shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.  13.2 You agree that the courts of Hong Kong SAR shall have exclusive jurisdiction to resolve any dispute or claim arising out of or in connection with this Policy or your use of the Platform. This clause is subject to Clause 14 of the Terms of Service, which governs dispute resolution and arbitration. 
  1. Contact Information 
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at [email protected]