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Last updated: 30 October 2025  These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you” or “your”) and Moove Hong Kong Group Limited (“moove.xyz”, “we”, “us” or “our”), a company duly incorporated in Hong Kong SAR, governing your access to and use of the moove.xyz Platform and related services.  By accessing or using the moove.xyz Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree to these Terms, you must not access or use the Platform. 
  1. Nature of the Platform 
1.1 moove.xyz is a non-custodial, crypto-native Platform that enables Users to send, receive, swap, and stake digital assets across multiple blockchain networks.  1.2 moove.xyz does not provide fiat-related services, does not hold or control User funds, and does not act as a custodian, exchange, broker, financial institution, or money services business.  1.3 All transactions are initiated, authorised, and executed by the User through their self-custodied wallet. moove.xyz does not have access to, nor does it store, any private keys, seed phrases, or wallet credentials.  1.4 moove.xyz is not a party to any transaction between Users and does not mediate, guarantee, or assume responsibility for any transaction outcomes. 
  1. Eligibility 
2.1 By using the Platform, you represent and warrant that:  a. You are at least eighteen (18) years of age and have full legal capacity to enter into binding contracts;   b. You are not a citizen or resident of, or located in, any jurisdiction where the use of the Platform is prohibited by applicable law, regulation, or sanctions regime;
c. You are not a person or entity listed on any sanctions list maintained by the United Nations, the United States, the European Union, the United Kingdom, or the Hong Kong SAR.  2.2 moove.xyz reserves the right to restrict or terminate access to the Platform for any User who fails to meet the eligibility criteria set out in this Clause. 
  1. Acceptance of Terms 
3.1 By accessing, browsing, or using the Platform in any manner, including but not limited to connecting a wallet, initiating a transaction, or interacting with any feature of the Platform, you expressly agree to be bound by these Terms.  3.2 moove.xyz may update these Terms from time to time. Updates will be published on the Platform, and Users will not necessarily be notified individually. Your continued use of the Platform constitutes your automatic acceptance of the updated Terms. 
  1. Third-Party Services 
4.1 The Platform integrates with and relies upon third-party protocols, smart contracts, bridges, decentralised exchanges, staking providers, and other blockchain-based or off-chain services (“Third-Party Services”).  4.2 moove.xyz does not own, operate, control, or assume responsibility for any Third-Party Services. All interactions with such services are at your sole risk.  4.3 moove.xyz makes no representations or warranties, express or implied, regarding the functionality, security, legality, or reliability of any Third-Party Services.  4.4 You agree to fully indemnify and hold moove.xyz harmless from any and all claims, losses, damages, liabilities, or expenses arising from or related to your use of, reliance on, or interaction with any Third-Party Services. 
  1. Prohibited Activities 
5.1 The User shall not use the Platform, directly or indirectly, to engage in, promote, or facilitate any activity that is unlawful, abusive, deceptive, or otherwise contrary to the purpose and integrity of the moove.xyz Platform. Without limitation, the following activities are strictly prohibited:  a. Impersonation or Use of False Identity: The creation or use of a false identity, including impersonating any individual, entity, or organisation, or misrepresenting affiliation with any person or group, whether through wallet names, branding, metadata, or communication.
b. Misleading Business Name or Branding: The use of any name, logo, domain, or branding that is deceptive, misleading, or likely to cause confusion with another business, product, or service, including unauthorised use of moove.xyz’s trademarks or trade dress.
c. Fraudulent Activities: Any conduct intended to defraud, deceive, or mislead other users or third parties, including but not limited to false representations, fake offers, or manipulation of transaction data.
d. Unusual or Suspicious Transaction Patterns: Engaging in transaction behaviour that is inconsistent with normal usage patterns, including but not limited to rapid, repetitive, or circular transactions, or transactions that appear to be structured to avoid detection or reporting obligations.
e. Non-Delivery of Goods or Services: Accepting payment for goods or services and failing to deliver them in accordance with the agreed terms or delivering materially different or defective goods or services.
f. False Claims About Products or Services: Making untrue, exaggerated, or misleading statements about the nature, quality, origin, or availability of any product or service offered through or in connection with the Platform.
g. Unresponsiveness After Payment: Failing to respond to reasonable communications from a counterparty after receiving payment, including ignoring refund requests, delivery confirmations, or dispute resolution efforts.
h. Harassment or Abusive Behaviour: Engaging in any form of harassment, threats, abuse, or intimidation towards other users, moove.xyz personnel, or third parties, whether through the Platform or in connection with its use.  i. Scam or Phishing Attempts: Attempting to deceive users into revealing private keys, seed phrases, or other sensitive information, or directing users to malicious or fraudulent websites or smart contracts.
j. Spam or Irrelevant Messaging: Sending unsolicited, repetitive, or irrelevant messages, including promotional content, to other users or through any communication channels associated with the Platform.
k. Circumvention of Platform Payment Tools: Attempting to bypass, disable, or manipulate moove.xyz’s payment infrastructure, including but not limited to redirecting users to off-Platform wallets or payment methods.
l. Off-Platform Transactions: Soliciting or encouraging users to complete transactions outside of the moove.xyz Platform in order to avoid fees, terms, or oversight, or to facilitate prohibited conduct.
m. Violation of Platform Terms: Any breach of these Terms of Service or any other policies, guidelines, or instructions issued by moove.xyz, whether directly or through the use of automated tools, bots, or third-party services.  5.2 moove.xyz reserves the right, in its sole and absolute discretion, to investigate any suspected breach of this Clause and to take any action it deems appropriate, including but not limited to:  a. Restricting, suspending, or permanently terminating the User’s access to the Platform;
b. Reporting the activity to relevant law enforcement or regulatory authorities;
c. Disclosing relevant information to affected users or third parties;
d. Withholding or reversing transactions where permitted by applicable law.  5.3 The User acknowledges and agrees that moove.xyz shall not be liable for any losses, damages, or claims arising from enforcement actions taken under this Clause, and that moove.xyz shall have no obligation to provide advance notice or justification for such actions. 
  1. Fees 
6.1 The use of the Platform may be subject to transaction fees, protocol fees, bridge fees, staking fees, or other charges, which may be paid by the sender, receiver, swapper, or staker, as applicable.  6.2 All applicable fees are transparently disclosed and updated at https://docs.moove.xyz, which forms an integral part of these Terms by reference.  6.3 You acknowledge and agree that fees may vary depending on network conditions, third-party integrations, and service configurations, and that moove.xyz shall not be liable for any fee fluctuations or third-party charges.  
  1. No Advice or Fiduciary Relationship 
7.1 moove.xyz does not provide financial, investment, legal, tax, or accounting advice. All information provided on the Platform is for general informational purposes only.  7.2 You are solely responsible for evaluating the risks and merits of any transaction or interaction on the Platform and for obtaining independent professional advice as necessary.  7.3 No fiduciary, agency, partnership, or joint venture relationship is created between you and moove.xyz by virtue of your use of the Platform. 
  1. Risk Disclosure 
8.1 You acknowledge and accept that the use of blockchain technology and digital assets involves inherent risks, including but not limited to:  a. Volatility in asset prices and values;
b. Smart contract bugs or vulnerabilities;
c. Network congestion or failure;
d. Regulatory changes or enforcement actions;
e. Loss of access to wallets or private keys.  8.2 You agree that you use the Platform entirely at your own risk and that moove.xyz shall not be liable for any losses, damages, or claims arising from such risks. 
  1. Limitation of Liability 
9.1 To the fullest extent permitted by law, moove.xyz, its affiliates, directors, officers, employees, agents, and contractors shall not be liable to you or any third party for any:  a. Indirect, incidental, consequential, special, exemplary, or punitive damages;
b. Loss of profits, revenue, data, goodwill, or business opportunity;
c. Damages arising from the use of or inability to use the Platform or any Third-Party Services;
d. Errors, omissions, or inaccuracies in any content or data;
e. Acts or omissions of any third party, including other Users.  9.2 In no event shall moove.xyz’s total aggregate liability to you exceed the amount of fees paid by you to moove.xyz in the twelve (12) months preceding the event giving rise to the claim. 
  1. Indemnification 
10.1 You agree to fully indemnify, defend, and hold harmless moove.xyz, its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising out of or in connection with:  a. Your use of the Platform;
b. Your breach of these Terms;
c. Your violation of any applicable law or regulation;
d. Your interaction with any Third-Party Services;
e. Any content or data submitted by you to the Platform.  
  1. Intellectual Property 
11.1 All intellectual property rights in the Platform, including but not limited to software, branding, logos, content, and documentation, are owned by or licensed to moove.xyz.  11.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for lawful purposes in accordance with these Terms.  11.3 You shall not copy, modify, distribute, reverse-engineer, or create derivative works based on any part of the Platform without moove.xyz’s prior written consent. 
  1. Modifications to Terms and Platform 
12.1 moove.xyz reserves the right to amend, update, or modify these Terms at any time, in its sole discretion. Any such changes shall be effective upon publication on the Platform.  12.2 Your continued use of the Platform following any such changes constitutes your acceptance of the revised Terms.  12.3 moove.xyz may also modify, suspend, or discontinue any part of the Platform at any time without notice or liability. 
  1. Termination and Suspension 
13.1 moove.xyz may, at its sole discretion and without notice, suspend or terminate your access to the Platform for any reason, including but not limited to breach of these Terms, suspected unlawful activity, or to comply with legal, regulatory, or reputational obligations.  13.2 Upon termination, all rights granted to you under these Terms shall immediately cease, and you must discontinue all use of the Platform. 
  1. Governing Law and Dispute Resolution 
14.1 These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.  14.2 You agree that the courts of Hong Kong SAR shall have exclusive jurisdiction to resolve any dispute or claim arising out of or in connection with these Terms or your use of the Platform.  14.3 Prior to initiating any court proceedings, the parties shall first seek to resolve any dispute in good faith through confidential arbitration administered by the Hong Kong International Arbitration Centre (HKIAC), in accordance with its rules then in effect. 
  1. Force Majeure 
15.1 moove.xyz shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, labour disputes, regulatory changes, technical failures, or internet outages. 
  1. Severability 
16.1 If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect.  16.2 The parties shall negotiate in good faith to replace any invalid or unenforceable provision with a valid and enforceable provision that most closely reflects the original intent of the parties.  
  1. User Conduct 
17.1 Users of moove.xyz are expected to act in accordance with the Platform’s values of independence, transparency, and action-driven engagement.  17.2 You agree to:  a. Use the Platform respectfully and lawfully;
b. Avoid abusive, deceptive, or exploitative behaviour;
c. Cooperate with other users and moove.xyz in good faith;
d. Uphold the integrity of the Platform and its community. 
  1. Platform Availability and Beta Features 
18.1 moove.xyz does not guarantee uninterrupted access to the Platform. Services may be suspended, restricted, or modified at any time due to maintenance, upgrades, network conditions, or other operational reasons.  18.2 moove.xyz may release features in beta or experimental form. Such features may be unstable, incomplete, or subject to change without notice.  18.3 moove.xyz shall not be liable for any loss or disruption resulting from Platform downtime or beta feature usage. 
  1. Privacy Policy Reference 
19.1 Your use of the Platform is also governed by our Privacy Policy, available at https://docs.moove.xyz. The Privacy Policy forms an integral part of these Terms and governs how we collect, use, and protect your data. 
  1. Contact Information 
20.1 If you have any questions or concerns regarding these Terms, you may contact us at [email protected] 
  1. Entire Agreement 
21.1 These Terms constitute the entire agreement between you and moove.xyz with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, communications, and agreements, whether written or oral.