1. Definitions
1.1 In these Terms, the following expressions have the following meanings: “API” means the moove.xyz application programming interface, together with any API key, credential, documentation or tooling made available in connection with it. “Connected Domain” means a domain name that you control and have connected to your Moove Profile under Clause 9.6. “Funding Method” means any means by which value is transferred to or from a Licensed Partner in connection with a Regulated Product, including bank transfer, mobile money, payment card, and any other method made available from time to time. “Licensed Partner” means any third party that provides a Regulated Product made available through the Platform, under its own licences, registrations or regulatory authorisations. moove.xyz makes Regulated Products available only through partners that are licensed, registered or otherwise authorised to provide the relevant regulated activity in the jurisdictions in which they provide it. “Moove Profile” means a page hosted by moove.xyz, at a moove.xyz address or at a Connected Domain, associated with your Moove Handle, through which you may receive payments and on which you may display User Content. “Payment Link” means a shareable link or request generated through the Platform or the API through which a payer may make a payment to you. “Platform” means the moove.xyz website, the Moove App, the Moove Widget, the API, and all products, services, features and functionality made available by moove.xyz through any of them, including the Self-Custody Services, the Receiving Services and the Regulated Products. “Receiving Services” means the Moove Profile, Payment Links, and any other functionality through which you request or accept payment from another person. “Regulated Product” means any product or service made available through the Platform that is provided by a Licensed Partner, or that moove.xyz identifies as requiring identity verification to access. The Regulated Products available from time to time are identified in the Product Schedule. “Schedules” means the Product Schedule and the Fee Schedule, each published at https://docs.moove.xyz and each incorporated into these Terms by reference. “Self-Custody Services” means the functionality through which you hold, send, receive, swap and bridge digital assets using a wallet you control, including the Moove Wallet, Moove Send, Moove Receive (as to the crypto leg), Moove Swap, Moove Bridge, Moove Handle and Moove Contacts. “Third-Party Services” has the meaning given in Clause 6.1. “User” means a natural person who accesses or uses the Platform. moove.xyz does not contract with legal entities — see Clause 3.2. “User Content” means any name, handle, text, image, logo, colour, link, email address, document or other material you submit to, or display through, the Platform. 1.2 moove.xyz may update any Schedule at any time. A change to a Schedule is not an amendment to these Terms, and the version of a Schedule in force in respect of a transaction is the version published at the time you initiate that transaction. 1.3 Headings are for convenience only and do not affect interpretation. “Including” and “in particular” are not words of limitation.2. Nature of the Platform
2.1 moove.xyz is a crypto-native technology platform that enables Users to hold, send, receive, swap and bridge digital assets across multiple blockchain networks, to request and accept payments through the Receiving Services, and to access Regulated Products supplied by independent, licensed third-party providers. 2.2 In respect of the Self-Custody Services and the Receiving Services, moove.xyz is non-custodial. All such transactions are initiated, authorised, and executed by the User through their self-custodied wallet. moove.xyz does not have access to, nor does it store, any private keys, seed phrases, or wallet credentials, and does not at any time hold, control or take custody of any User’s digital assets. 2.3 In respect of Regulated Products, moove.xyz acts solely as a technology provider and aggregator that presents, in a single native interface, services that are provided, executed, and settled by one or more Licensed Partners. It is moove.xyz’s position that it is not the provider of the regulated activity itself: it does not buy, sell, exchange, convert, transmit, hold, or take custody of fiat currency or digital assets in connection with a Regulated Product, and it does not act as a money services business, money transmitter, remittance provider, exchange, broker, dealer, custodian, payment institution, bank, or financial institution. 2.4 The purchase, sale, conversion, transmission, custody, and settlement of fiat currency and digital assets under a Regulated Product are performed by the relevant Licensed Partner under that Licensed Partner’s own licences, registrations, terms, and regulatory authorisations. The exchange rate, spread, settlement timing, transaction limits, supported assets, supported networks, supported currencies, and supported jurisdictions applicable to any Regulated Product transaction are determined and controlled by the relevant Licensed Partner. 2.4A moove.xyz makes Regulated Products available only through Licensed Partners, and engages only established third-party providers for identity verification, sanctions screening and fraud prevention. Each is engaged under written contract. moove.xyz does not itself perform, and is not authorised to perform, any regulated activity. 2.5 moove.xyz is not a party to, and does not mediate, guarantee, underwrite, or assume responsibility for, any transaction between you and a Licensed Partner, between you and any other User, or between you and any third party, and does not guarantee the completion, timing, or outcome of any transaction. 2.6 No verification for Self-Custody Services. moove.xyz does not require you to undergo identity verification, to provide identity documents, or to create a verified account in order to use the Self-Custody Services. You may use the Self-Custody Services without submitting identity information to moove.xyz, subject to Clauses 2.8 and 2.9. 2.7 Verification for Regulated Products. Identity verification is required only where you choose to access a Regulated Product. Verification is performed to the standard required by applicable law and by the relevant Licensed Partner, under that partner’s own licences and regulatory authorisations. If you do not use a Regulated Product, Clause 5 does not apply to you. Declining to verify does not affect your access to the Self-Custody Services. 2.8 Where verification may otherwise be required. Clause 2.6 does not limit moove.xyz’s right to require identity verification, information about your business, or evidence of source of funds, as a condition of continued access to any part of the Platform, where that is necessary to comply with applicable law, including any tax information reporting or record-keeping obligation, an order or request of a competent authority, a Licensed Partner requirement, or the rules of a payment network. 2.9 What Clause 2.6 does not mean. Nothing in these Terms is a representation that the Platform operates without compliance controls, that transactions conducted through the Platform are anonymous, private or untraceable, or that use of the Platform relieves you of any legal, regulatory, reporting or tax obligation. moove.xyz conducts the screening and monitoring described in Clause 4, and does so irrespective of whether you are verified. Blockchain transactions are recorded on public ledgers and are permanently traceable. 2.10 No offer of digital assets. moove.xyz does not issue, offer, promote, underwrite, endorse or recommend any digital asset, including any stablecoin. Where the Platform displays, lists or enables the selection of a digital asset, it does so as a technical function of a self-directed transaction initiated by you, and not as an offer, invitation or inducement to acquire that asset. moove.xyz gives no representation as to the merits, backing, redeemability, regulatory status or continued value of any digital asset. Availability of any asset may be restricted or withdrawn in any jurisdiction at any time. Where the Platform displays or enables the selection of a stablecoin, moove.xyz is not the issuer of that stablecoin and does not offer it to the public in Hong Kong or elsewhere.3. Eligibility
3.1 By using the Platform, you represent and warrant that: a. You are at least eighteen (18) years of age and have full legal capacity to enter into binding contracts;b. You are not resident in, and are not accessing the Platform from, any jurisdiction in which the use of the Platform or any Regulated Product is prohibited or restricted by applicable law, regulation, or sanctions regime;
c. You are not a person or entity listed on, owned or controlled by a person listed on, or acting on behalf of a person listed on, any sanctions list maintained by the United Nations, the United States, the European Union, the United Kingdom, or the Hong Kong SAR;
d. You will use the Platform only for your own account and for lawful purposes, and not on behalf of any undisclosed third party; and
e. All information you provide to us, including identity verification information, is true, accurate, current, and complete, and you will keep it updated. 3.2 Natural persons only. The Platform is available only to natural persons acting on their own account. You may not open or use an account, a Moove Handle, a Moove Profile, a Payment Link or an API key as, or on behalf of, a company, partnership, limited partnership, trust, foundation, association, or any other legal entity or unincorporated body. moove.xyz does not onboard legal entities, does not perform entity due diligence, and does not collect beneficial ownership information or corporate records. Where a use case requires an entity to be the contracting party, moove.xyz does not support it, and you must not use the Platform for it. 3.3 Clause 3.2 does not prevent you from using the Platform in the course of a trade, profession or business that you carry on as an individual on your own account. It prevents an entity from being the User, and it prevents you from using the Platform on behalf of, or for the benefit of, an entity or any other person. 3.3A Each time you create a Moove Handle, a Moove Profile, a Payment Link or an API key, or connect a Connected Domain, you confirm that you are acting as an individual on your own account and not as, on behalf of, or for the benefit of, any company, partnership, trust, foundation, association or other entity. moove.xyz may rely on that confirmation without further enquiry, and may suspend or terminate access where it has reason to believe it is untrue. 3.4 Hong Kong gives domestic legal effect to sanctions imposed under the United Nations Sanctions Ordinance (Cap. 537) and the United Nations (Anti-Terrorism Measures) Ordinance (Cap. 575). moove.xyz applies the broader range of sanctions programmes referred to in Clause 3.1(c) as a matter of its own policy and to meet the requirements of Licensed Partners and payment networks. Clause 3.1(c) is a contractual obligation you owe to moove.xyz. 3.5 Access to a Regulated Product is additionally conditional on your successful completion of the identity verification and compliance requirements set out in Clause 5, and on eligibility criteria imposed by the relevant Licensed Partner. Access may be unavailable, limited, or withdrawn in certain jurisdictions, for certain Users, or at certain transaction limits, in each case at the discretion of moove.xyz or the relevant Licensed Partner. 3.6 You must not access or attempt to access the Platform, or any part of it, from a jurisdiction in which it is not made available, and must not use a virtual private network, proxy, or any other means to conceal your location or to circumvent any territorial restriction. 3.7 moove.xyz reserves the right to restrict, suspend, or terminate access to the Platform or any part of it for any User who fails to meet the eligibility criteria set out in this Clause, or where required to comply with applicable law or a Licensed Partner requirement.
4. Financial Crime Controls
4.1 Controls applied to all Users. moove.xyz applies financial-crime controls to use of the Platform irrespective of whether you have undergone identity verification. These may include screening of wallet addresses and counterparty addresses against sanctions lists and against blockchain-analytics risk data; screening of Moove Handles, Moove Profile content and Payment Link content; device and connection risk assessment; and monitoring of transaction patterns for indicators of financial crime, fraud or sanctions evasion. 4.2 Outcomes. Where a control identifies a risk, moove.xyz may decline, delay, limit or reverse where possible any transaction (a payment that has settled on a public blockchain cannot be reversed: see Clause 9.5); suspend or disable a Moove Handle, Moove Profile, Payment Link or API key; require information from you under Clause 8.3; and report the matter under Clause 8.4. moove.xyz is not obliged to explain which control was engaged or what it identified. 4.3 Identity verification providers. Where identity verification is required for a Regulated Product, it is performed by or through an established, specialist identity-verification provider engaged under written contract for the relevant Licensed Partner, which is the party required by applicable law to verify your identity. moove.xyz provides the interface through which you complete verification and transmits the information you provide to that provider and Licensed Partner. moove.xyz does not itself determine the outcome of verification. 4.4 No guarantee. The controls described in this Clause are risk-management measures operated on a reasonable-endeavours basis. They are not a guarantee that any transaction, counterparty, wallet or User is lawful, legitimate or free from risk, they are not provided for your benefit or reliance, and they do not constitute advice. moove.xyz does not warrant that any control will detect any particular matter, and gives no undertaking as to the scope, frequency or effectiveness of any control. Nothing in this Clause creates a duty of care to you or to any third party in respect of the operation of any control. 4.5 Reporting obligations. moove.xyz complies with the reporting obligations applicable to it under the Organized and Serious Crimes Ordinance (Cap. 455), the Drug Trafficking (Recovery of Proceeds) Ordinance (Cap. 405) and the United Nations (Anti-Terrorism Measures) Ordinance (Cap. 575), and with equivalent obligations in other jurisdictions where applicable. You acknowledge that moove.xyz may be prohibited by law from informing you that a report has been made.5. Identity Verification, KYC and Compliance Screening
5.0 This Clause 5 applies only where you choose to access a Regulated Product. If you do not use a Regulated Product, no identity verification is required and this Clause does not apply to you. 5.1 As a condition of accessing a Regulated Product, and to enable the relevant Licensed Partner to comply with applicable anti-money laundering, counter-terrorist financing, counter-proliferation financing, sanctions, and “know your customer” (“KYC”) laws and requirements, you agree to provide, and authorise moove.xyz to collect and transmit to the Licensed Partner and its identity-verification provider, identity and verification information, which may include your legal name, date of birth, email address, mobile telephone number, residential or business address, nationality, government-issued identification documents, a photograph or “selfie”, biometric identifiers and biometric verification data (such as a facial geometry scan used for liveness and identity matching), and other information reasonably required for verification, screening, or risk assessment. moove.xyz retains the outcome of your verification and a reference to it, as described in the Privacy Policy. 5.2 You expressly consent to the collection and processing of biometric data for the limited purpose of verifying your identity, confirming “liveness”, and preventing fraud and impersonation, as further described in the Privacy Policy. You may decline to provide such information, but if you do, you will not be able to access the relevant Regulated Product. Declining does not affect your access to the Self-Custody Services. 5.3 moove.xyz transmits the information described in this Clause on a need-to-know and data-minimisation basis, solely for the purposes of identity verification, compliance, fraud prevention, risk management, and the provision of the Regulated Product, and never for any other purpose. The identity record itself is held by the Licensed Partner or its identity-verification provider under that partner’s own legal obligations and privacy notice. What moove.xyz retains, and for how long, is described in the Privacy Policy. 5.4 You authorise moove.xyz to share the information described in this Clause with the relevant Licensed Partner, and with the sanctions, watchlist, identity-verification, and fraud-screening service providers it engages, in each case to the extent necessary to provide the Regulated Product and to comply with applicable law. You authorise moove.xyz and the Licensed Partners to perform identity, sanctions, politically-exposed-person, adverse-media, device, wallet, and transaction screening, and ongoing monitoring, on you and your transactions. 5.5 moove.xyz or a Licensed Partner may refuse, delay, suspend, limit, reverse where possible (see Clause 9.5), block, freeze, report, or cancel any verification, account, transaction, or settlement where reasonably believed necessary to comply with applicable law, a Licensed Partner requirement, a sanctions or risk rule, or applicable risk policies, or where verification cannot be satisfactorily completed. Subject to Clause 13.5, moove.xyz shall not be liable for any loss, damage, or claim arising from any such action, and is under no obligation to provide advance notice or justification where prohibited or impracticable. 5.6 Certain decisions described in this Clause and in Clause 4 are taken by automated means. Your rights in respect of automated decision-making, including your right to request human review, are set out in the Privacy Policy. 5.7 You agree to provide complete and accurate information promptly upon request, to keep your information current, and to cooperate with any verification, due diligence, audit, or information request made by moove.xyz or a Licensed Partner. Providing false, misleading, or incomplete information is a material breach of these Terms.6. Third-Party Services and Licensed Partners
6.1 The Platform integrates with and relies upon third-party protocols, smart contracts, bridges, decentralised exchanges, Licensed Partners, payment rails, banks, custodians, liquidity providers, identity-verification vendors, and other blockchain-based or off-chain services (“Third-Party Services”). 6.2 moove.xyz does not own, operate, or control any Third-Party Service or Licensed Partner, and does not assume responsibility for their acts, omissions, availability, performance, solvency, security, settlement, holding of funds or assets, regulatory standing, fees, exchange rates, or compliance. All interactions with, and all services provided by, Third-Party Services and Licensed Partners are at your sole risk and, where applicable, are governed by your direct agreement with the relevant provider. 6.3 moove.xyz makes no representations or warranties, express or implied, regarding the functionality, security, legality, continuity, or reliability of any Third-Party Service or Licensed Partner, including any Licensed Partner’s holding, transmission, conversion, or settlement of fiat currency or digital assets. 6.4 Without limiting the generality of Clause 13 (Limitation of Liability), moove.xyz shall not be liable for any loss, damage, delay, freeze, seizure, non-settlement, mis-settlement, insolvency, data incident, regulatory action, or other failure attributable to a Third-Party Service or Licensed Partner, and you agree that your sole recourse in respect of a Regulated Product is against the relevant Licensed Partner. 6.5 Where you use a Regulated Product, you may also be required to accept the separate terms of the relevant Licensed Partner. Those terms govern the regulated service provided by that Licensed Partner and form a direct agreement between you and that Licensed Partner. In the event of a conflict between these Terms and a Licensed Partner’s terms in respect of the regulated service, the Licensed Partner’s terms govern that service. 6.6 You agree to indemnify moove.xyz in accordance with Clause 14 in respect of any claim arising from your use of, reliance on, or interaction with any Third-Party Service or Licensed Partner.7. Prohibited Activities
7.1 You shall not use the Platform, directly or indirectly, to engage in, promote, or facilitate any activity that is unlawful, abusive, deceptive, or otherwise contrary to the purpose and integrity of the moove.xyz Platform, applicable law, or any Licensed Partner requirement. Without limitation, the following activities are strictly prohibited: a. Impersonation or Use of False Identity: The creation or use of a false identity, the use of another person’s identity or identity documents, the provision of false, forged, or manipulated verification information, or misrepresenting affiliation with any person or group.b. Misleading Business Name or Branding: The use of any name, logo, domain, or branding that is deceptive, misleading, or likely to cause confusion with another business, product, or service, including unauthorised use of moove.xyz’s trademarks or trade dress.
c. Fraudulent Activities: Any conduct intended to defraud, deceive, or mislead other users, Licensed Partners, or third parties, including false representations, fake offers, or manipulation of transaction data.
d. Money Laundering, Terrorist Financing and Sanctions Evasion: Using the Platform to launder funds, finance terrorism or proliferation, evade sanctions, structure transactions to avoid detection or reporting, or move proceeds of crime.
e. Unusual or Suspicious Transaction Patterns: Engaging in transaction behaviour that is inconsistent with normal usage, including rapid, repetitive, or circular transactions, or transactions that appear structured to avoid detection or reporting obligations.
f. Non-Delivery of Goods or Services: Accepting payment for goods or services and failing to deliver them in accordance with the agreed terms, or delivering materially different or defective goods or services.
g. False Claims About Products or Services: Making untrue, exaggerated, or misleading statements about the nature, quality, origin, or availability of any product or service offered through or in connection with the Platform.
h. Unresponsiveness After Payment: Failing to respond to reasonable communications from a counterparty after receiving payment, including ignoring refund requests, delivery confirmations, or dispute resolution efforts.
i. Harassment or Abusive Behaviour: Engaging in any form of harassment, threats, abuse, or intimidation towards other users, moove.xyz personnel, Licensed Partners, or third parties.
j. Doxxing and Misuse of Personal Data: Disclosing, publishing or displaying the personal data of any person without that person’s consent, including through a Moove Profile, a Moove Handle, User Content or a Payment Link.
k. Scam or Phishing Attempts: Attempting to deceive users into revealing private keys, seed phrases, verification information, or other sensitive information, or directing users to malicious or fraudulent websites or smart contracts.
l. Spam or Irrelevant Messaging: Sending unsolicited, repetitive, or irrelevant messages through any communication channel associated with the Platform.
m. Circumvention of Platform or Compliance Tools: Attempting to bypass, disable, or manipulate moove.xyz’s or a Licensed Partner’s infrastructure, identity verification, screening, transaction limits, geographic restrictions, or risk controls.
n. Off-Platform Transactions: Soliciting or encouraging users to complete transactions outside the moove.xyz Platform to avoid fees, terms, oversight, or compliance controls.
o. Unlawful Use: Using the Platform for, or to facilitate payment in connection with, any activity that is unlawful in (i) your jurisdiction, (ii) the jurisdiction of your counterparty, or (iii) the Hong Kong SAR, regardless of whether that activity is lawful elsewhere.
p. Violation of Platform Terms: Any breach of these Terms, or of any other policies, guidelines, or instructions issued by moove.xyz, whether directly or through automated tools, bots, agents, or third-party services.
Prohibited businesses
7.2 You shall not use the Platform, a Moove Profile, a Payment Link, or the API to request, accept, make, route, or facilitate payment in connection with any of the following. This prohibition is absolute and applies however the activity is described, packaged, or presented. a. Any activity that is unlawful in your jurisdiction, in the jurisdiction of your payer, or in the Hong Kong SAR;b. Sanctioned persons, entities and territories, and any activity designed to evade sanctions;
c. Child sexual abuse material, and any sexual content or service involving minors or non-consenting persons;
d. Human trafficking, forced labour, and the sale or exploitation of persons;
e. Adult content and adult services, including subscription, creator, escort and companionship platforms;
f. Gambling, betting, lotteries, sweepstakes, esports wagering and real-money gaming;
g. Controlled substances and their precursors, new psychoactive substances, and drug paraphernalia;
h. Prescription pharmaceuticals, controlled medicines, and unapproved or unlicensed health products;
i. Weapons, ammunition, explosives, and their components and blueprints;
j. Mixers, tumblers, coinjoin services, and tooling marketed for obscuring transaction provenance;
k. Darknet marketplaces, and any service marketed on the basis of anonymity from law enforcement;
l. Stolen funds, stolen data, stolen credentials, carding, and hacked account marketplaces;
m. Ransomware, malware, denial-of-service services, and other attack tooling or services;
n. Terrorist financing, proliferation financing, and the financing of designated organisations;
o. Counterfeit goods, forged documents, and the sale of identity documents;
p. Endangered species and protected wildlife products;
q. Ponzi schemes, pyramid schemes, matrix programmes, high-yield investment programmes, and unlicensed collective investment schemes;
r. Unlicensed money services, unlicensed payment processing, and the aggregation or acceptance of payments on behalf of any third party, whether disclosed or undisclosed;
s. Unlicensed financial services, including lending, credit repair, debt collection, insurance, investment advice, token offerings, and staking-as-a-service;
t. Any activity prohibited by a Licensed Partner’s acceptable use policy or by an applicable payment network’s rules; and
u. Any business or activity which moove.xyz considers, in its own assessment, to present an unacceptable legal, regulatory, financial-crime or reputational risk.
No approval, vetting or endorsement
7.3 moove.xyz does not approve, vet, licence, screen for suitability, or endorse any business, and operates no application, registration or approval process for merchants. Nothing in these Terms, and nothing in your ability to create or use a Moove Handle, Moove Profile, Payment Link, API key or Connected Domain, is a representation by moove.xyz that your business is lawful, permitted, licensed, or acceptable, or that moove.xyz has reviewed it. 7.4 moove.xyz may refuse, restrict, suspend or withdraw access to the Platform, or to any part of it, at any time and without giving reasons, where it considers that an activity falls within Clause 7.2 or otherwise presents a risk. moove.xyz is under no obligation to identify, detect or act on any particular activity, and a failure to refuse or restrict any activity is not approval of it, a waiver of any right, or a representation that the activity is permitted. 7.5 You remain solely responsible at all times for determining whether your business, and each payment you accept, is lawful and permitted in every jurisdiction that applies to it, and for holding every licence, registration and authorisation it requires.Enforcement
7.6 moove.xyz reserves the right to investigate any suspected breach of this Clause and to take any action it considers appropriate, including: a. Restricting, suspending, or permanently terminating your access to the Platform;b. Reporting the activity to relevant law enforcement, regulatory authorities, or Licensed Partners;
c. Disclosing relevant information to affected users, Licensed Partners, or third parties as permitted or required by law;
d. Withholding, freezing, or reversing transactions where permitted by applicable law or a Licensed Partner requirement (a payment that has settled on a public blockchain cannot be reversed: see Clause 9.5). 7.7 Subject to Clause 13.5, moove.xyz shall not be liable for any loss, damage, or claim arising from any action taken under this Clause, and shall have no obligation to provide advance notice or justification for such action where prohibited or impracticable. Clause 8.6 sets out how you may seek review of a decision.
8. Reports, Investigations and Enforcement
8.1 Reporting. Any person may report suspected misuse of the Platform, including a Moove Profile or Payment Link used for a prohibited or restricted activity, to report@moove.xyz. A report should identify the profile, handle, link or transaction concerned, describe the conduct, and give the reporter’s contact details. 8.2 Review. moove.xyz will review each report it receives. Where moove.xyz considers a report may be well-founded it may, without prior notice: suspend or disable the Moove Profile, Payment Link, API key or Moove Handle concerned; restrict access to the Platform; require further information from the User; and retain records relating to the matter. 8.3 Information requests. You agree to provide, promptly and in the form requested, any information moove.xyz reasonably requests in connection with a report, an investigation, a compliance review, or a request from a Licensed Partner, payment network, regulator or law enforcement agency, including information about the nature of your business, the source and destination of funds, your licences and registrations, and the identity of your counterparties. Failure to respond within the period specified is a material breach of these Terms and entitles moove.xyz to suspend or terminate your access. 8.4 Reporting to authorities. moove.xyz may report any matter to any regulator, supervisory authority, financial intelligence unit, payment network or law enforcement agency where it considers it appropriate or is required to do so, and may disclose to them any information it holds about you and your use of the Platform. 8.5 No obligation to disclose. Where moove.xyz is prohibited by law from informing you that a report has been made, that information has been disclosed, or that an investigation is underway, it will not do so, and no such prohibition or omission is a breach of these Terms. moove.xyz is under no obligation to disclose to you the identity of a reporter, the content of a report, the reasons for a suspension, or the outcome of an investigation. 8.6 Review of decisions. If your access has been suspended, restricted or terminated, or a transaction refused, you may request a review by writing to legal@moove.xyz. Your request will be considered by a person who was not responsible for the original decision, and moove.xyz will respond within a reasonable period. Nothing in this Clause obliges moove.xyz to restore access, or to disclose information it is prohibited from disclosing. 8.7 Personal data complaints. Where a report concerns the disclosure of personal data, including a notice issued by a data protection authority, moove.xyz will treat it as a priority and will act within any period specified by the authority. 8.8 No liability. Subject to Clause 13.5, moove.xyz is not liable for any loss, damage, cost or claim arising from any action taken, or not taken, under this Clause 8 or Clause 7.6, including any suspension, disabling, restriction, termination, report, disclosure or delay, whether or not a report proves to be well-founded.9. Receiving Payments, Profiles and Payment Links
9.1 Not a party to your transactions. Where you use a Moove Profile, a Payment Link or the API to request or accept payment, you do so on your own account and in your own name. moove.xyz is not the seller, supplier, merchant of record, agent, escrow agent, or a party to any underlying transaction between you and a payer. moove.xyz provides payment functionality only and makes no representation as to any goods, services, content or other consideration you supply. These Terms govern your use of the Platform; they do not govern, and do not apply to, the underlying transaction between you and a payer, which is a matter for you and that payer. 9.2 Your representations. Each time you create or make available a Moove Profile or a Payment Link, or accept a payment through the Platform, you represent and warrant that: a. the goods, services, content or other consideration for which you are accepting payment are lawful in your jurisdiction, in the jurisdiction of each payer, and in the Hong Kong SAR, and do not fall within Clause 7.2;b. you hold every licence, registration, permit and authorisation required to supply them, and will supply moove.xyz with evidence of the same on request;
c. you are the beneficial owner of the amounts received, are receiving them on your own behalf and not for any undisclosed third party, and are not aggregating or processing payments for any other person;
d. you own or are licensed to use every name, mark, logo, image, text and link you display as User Content, and their display does not infringe the rights of any person;
e. the description, amount, currency and terms presented to a payer are accurate and not misleading, and you will supply what you have agreed to supply;
f. you will make available to each payer, before payment, your own identity and contact details, your own terms of sale, and your own refund, cancellation and delivery policy; and
g. you are not subject to sanctions, are not located in a sanctioned jurisdiction, and will not accept payment from any person you know or suspect to be so. 9.3 No use of moove.xyz branding. You shall not present a Moove Profile or Payment Link, including at a Connected Domain, in a manner that states or implies that moove.xyz is the seller or supplier, that moove.xyz endorses, has approved, has vetted or has verified you or what you supply, or that moove.xyz’s Terms of Service or Privacy Policy govern the underlying transaction. 9.4 Your terms and your privacy notice. Where you customise a Moove Profile, including at a Connected Domain, you are solely responsible for the accuracy, lawfulness, availability and content of every link and address you supply, and for ensuring that the terms and privacy notice you link to are your own and are appropriate to what you supply. Where you do not supply your own, no representation is made that any terms or privacy notice presented on that page govern the underlying transaction between you and a payer. 9.5 Refunds and disputes. Payments made through the Platform settle on public blockchains and are irreversible. moove.xyz cannot reverse, recall, refund or cancel a settled payment and provides no chargeback, buyer-protection, escrow or dispute-resolution service. Any refund, cancellation, dispute or claim arising from an underlying transaction is a matter between you and the payer, and you are solely responsible for resolving it and for making any refund by separate transfer.
Connected Domains
9.6 You may connect a Connected Domain to your Moove Profile by completing the verification steps the Platform specifies. By doing so you represent and warrant that you own or control the domain, that your use of it is lawful, and that it does not infringe any person’s rights or use any name, mark or string that is confusingly similar to that of another business, a financial institution, a public body, or moove.xyz. 9.7 A Moove Profile or Payment Link served at a Connected Domain remains content hosted by moove.xyz. These Terms and the Privacy Policy apply to it in the same way as at a moove.xyz address, and moove.xyz may display a notice to that effect on any page served at a Connected Domain. 9.8 You authorise moove.xyz to obtain and manage the security certificates required to serve your Moove Profile at the Connected Domain and to configure its systems accordingly. moove.xyz may screen a Connected Domain in the same way as a Moove Handle under Clause 4.1. 9.9 moove.xyz may suspend, disconnect or refuse a Connected Domain at any time and without notice where it considers that the domain, or the content served at it, breaches these Terms, is the subject of a report under Clause 8, no longer resolves to the Platform, or exposes moove.xyz to legal or reputational risk. On suspension or disconnection, your Moove Profile remains available at its moove.xyz address. 9.10 You shall indemnify moove.xyz in accordance with Clause 14 in respect of any claim arising from your Connected Domain, including any claim by the registrant of, or a person asserting rights in, that domain.10. User Content
10.1 You retain ownership of your User Content. You grant moove.xyz a non-exclusive, worldwide, royalty-free, sub-licensable licence to host, store, reproduce, adapt for display, and publish your User Content, solely for the purpose of operating and providing the Platform. This licence ends when you remove the User Content, save to the extent it must be retained for legal or record-keeping purposes. 10.2 You are solely responsible for your User Content. You represent and warrant that you own or are licensed to use it, that it does not infringe the rights of any person, that it does not contain the personal data of any person without that person’s consent, and that it is not unlawful, misleading, offensive or otherwise in breach of Clause 7. 10.3 moove.xyz does not pre-screen User Content and is not obliged to monitor it. moove.xyz may remove or disable access to any User Content at any time, without notice, where it considers that the User Content breaches these Terms, is unlawful, is the subject of a report under Clause 8, or exposes moove.xyz to legal or reputational risk. 10.4 Complaints about User Content, including claims of intellectual property infringement and disclosures of personal data, may be made to report@moove.xyz and will be handled in accordance with Clause 8.11. API and Developer Terms
11.1 Licence. Subject to these Terms, moove.xyz grants you a limited, non-exclusive, non-transferable, revocable licence to access the API solely to accept payments due to you, on your own account, through your own application or website. The API is made available to you as a natural person under Clause 3.2. You may not use it to accept payment on behalf of any other person or entity, to provide payment services to others, or to operate a platform, marketplace or aggregator through which other people accept payments. 11.2 API keys. You are responsible for keeping each API key confidential. You are liable for all activity conducted using your API key, whether or not authorised by you. You must notify moove.xyz immediately at legal@moove.xyz if you believe a key has been compromised, and must revoke it. moove.xyz may revoke, suspend or rotate any API key at any time. 11.3 Restrictions. You shall not: use the API to request or accept payment for any activity prohibited under Clause 7.2; use the API to accept payment on behalf of any third party, or to provide payment services to any third party, without moove.xyz’s prior written consent; resell, sublicense or provide access to the API to any third party, or present the API as your own or another person’s service (customising the appearance of your own Moove Profile, Payment Links or checkout, or serving them at a Connected Domain, is not a breach of this Clause); exceed or attempt to circumvent any rate limit; or use the API to build a product that competes with the Platform. 11.4 Your payers. Where you integrate the API into your own application or website, you remain solely responsible for what you sell, for the accuracy of what you present to a payer, and for your compliance with applicable law. You must disclose to each payer, before payment, your own identity and contact details, your own terms of sale, and your own refund, cancellation and delivery policy, as required by Clause 9.2(f). You must not present the integration in a way that suggests moove.xyz is the seller or has vetted you. 11.5 Audit and information. You shall provide moove.xyz, on request, with information about your integration, your business, and your end users, and shall permit moove.xyz to verify your compliance with this Clause. 11.6 Agents and automated tooling. Where you permit any software agent, script, model or automated tool to access the Platform or the API using your credentials, you are bound by every action it takes as if you had taken it yourself. moove.xyz does not warrant the correctness of any output produced by any artificial intelligence tool, including any tool made available by moove.xyz, and no such output constitutes advice or a representation by moove.xyz. 11.7 Indemnity. You shall indemnify moove.xyz in accordance with Clause 14 in respect of any claim arising from your use of the API or from the acts or omissions of your end users.12. Fees, Rewards and Tax
12.1 The use of the Platform may be subject to transaction fees, protocol fees, bridge fees, ramp fees, spreads, network fees, or other charges, which may be charged by moove.xyz, a Licensed Partner, or a network, as applicable. 12.2 Fees and spreads applicable to a Regulated Product may be set by the relevant Licensed Partner and may be embedded in the exchange rate or quote presented to you. All applicable moove.xyz fees are disclosed in the Fee Schedule. 12.3 You acknowledge and agree that fees, spreads, and exchange rates may vary depending on network conditions, market conditions, third-party integrations, Licensed Partner pricing, and service configurations, and that moove.xyz shall not be liable for any fee or rate fluctuations or third-party charges. 12.4 Rewards programmes. moove.xyz may operate referral, mission, reward or incentive programmes from time to time. Participation is voluntary and subject to any programme rules published by moove.xyz. Unless stated otherwise: a. rewards are determined by the rules of the relevant programme as published by moove.xyz, applied to your actual activity on the Platform, and moove.xyz exercises discretion only as set out in paragraphs (b) and (c); rewards are not consideration for any service you provide, are not an investment, security or financial product, and confer no ownership, governance or other right;b. moove.xyz may vary, suspend, withdraw or discontinue any programme, and may change any rate or mechanic, at any time;
c. moove.xyz may withhold, reduce, reverse, forfeit or claw back any reward where it considers that a User has engaged in abuse, self-referral, the creation of multiple or artificial accounts, wash or circular transactions, or any breach of these Terms;
d. rewards may be unavailable in any jurisdiction; and
e. rewards may be set off against any amount you owe under Clause 15.5. 12.5 Tax. You are solely responsible for determining, reporting and paying any tax arising from your use of the Platform, including in respect of any reward. moove.xyz does not provide tax advice. moove.xyz may withhold or deduct amounts, and may report information to a tax authority, where required by applicable law.
13. No Advice, Risk, Warranties and Liability
No advice or fiduciary relationship
13.1 moove.xyz does not provide financial, investment, legal, tax, or accounting advice. All information provided on the Platform is for general informational purposes only. You are solely responsible for evaluating the risks and merits of any transaction and for obtaining independent professional advice as necessary. No fiduciary, agency, partnership, joint venture, or custodial relationship is created between you and moove.xyz.Risk disclosure
13.2 You acknowledge and accept that the use of blockchain technology, digital assets, and fiat on/off-ramp services involves inherent risks, including: a. Volatility in asset prices and values;b. Smart contract bugs or vulnerabilities;
c. Network congestion or failure;
d. Regulatory changes or enforcement actions, including changes that may restrict or prohibit access to the Platform or to any digital asset in your jurisdiction;
e. Loss of access to wallets, private keys or recovery phrases, which moove.xyz cannot recover and which may result in permanent and total loss of your assets;
f. Irreversibility of blockchain transactions once broadcast or confirmed;
g. Delay, reversal, chargeback, recall, failure, freeze, or non-settlement of fiat payments by banks, payment providers, or Licensed Partners;
h. Loss of digital assets sent to an incorrect address, unsupported network, or incompatible wallet, which may be permanently unrecoverable;
i. Suspension, limitation, or termination of a Regulated Product by a Licensed Partner;
j. Insolvency, default, or operational failure of a Licensed Partner or other third party; and
k. Depegging, loss of backing, restriction, or loss of redeemability of any stablecoin. 13.3 You use the Platform entirely at your own risk.
Disclaimer of warranties
13.4 To the fullest extent permitted by applicable law: a. the Platform and all content, data, quotes, routes, rates, and functionality made available through it are provided “as is” and “as available”, without warranty, representation, condition or term of any kind, whether express, implied, statutory or otherwise;b. moove.xyz disclaims all implied warranties, conditions and terms, including any implied warranty of merchantability, satisfactory or merchantable quality, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement, and any warranty arising from a course of dealing, usage or trade practice; and
c. moove.xyz does not warrant that: the Platform will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components; any defect will be corrected; any route, quote, rate, gas estimate, settlement time, or token or chain identification presented to you is accurate, current, or will be achieved; any transaction you initiate will be executed, confirmed, or settled, or executed at any particular price or time; any Third-Party Service, smart contract, bridge, protocol, or Licensed Partner is secure, solvent, correctly implemented, or free of vulnerabilities; or that the Platform, or your use of it, complies with the laws of any jurisdiction in which you are located. 13.5 Hong Kong mandatory law. Nothing in these Terms excludes or restricts any liability, or any term implied by statute, to the extent that it may not be excluded or restricted under the laws of the Hong Kong Special Administrative Region, including the Control of Exemption Clauses Ordinance (Cap. 71), the Supply of Services (Implied Terms) Ordinance (Cap. 457) and the Unconscionable Contracts Ordinance (Cap. 458). Where you deal as a consumer within the meaning of the Supply of Services (Implied Terms) Ordinance, the exclusions in Clause 13.4 do not apply to any liability arising under that Ordinance. Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, wilful misconduct, or death or personal injury caused by negligence. 13.6 Users not dealing as consumers. Where you do not deal as a consumer — for example, where you use the Platform in the course of a trade or profession you carry on as an individual — the exclusions and limitations in this Clause 13 apply in full, subject only to the requirement of reasonableness where that requirement applies. This Clause concerns the capacity in which you contract; it does not permit an entity to be a User, which Clause 3.2 prohibits. 13.7 Some jurisdictions do not permit the exclusion of certain warranties. Where that is the case, the exclusions in Clause 13.4 apply to the fullest extent permitted, and any warranty that cannot be excluded is limited, so far as permitted, to re-performance of the service or refund of the fees paid for it.
Limitation of liability
13.8 To the fullest extent permitted by applicable law, moove.xyz shall not be liable to you or any third party for any: a. Indirect, incidental, consequential, special, exemplary, or punitive damages;b. Loss of profits, revenue, data, goodwill, or business opportunity;
c. Damages arising from the use of or inability to use the Platform or any Third-Party Service or Licensed Partner;
d. Errors, omissions, or inaccuracies in any content or data;
e. Acts or omissions of any third party, including other Users, Third-Party Services, and Licensed Partners; or
f. Any loss, delay, freeze, seizure, non-settlement, mis-settlement, regulatory action, data incident, or insolvency attributable to a Licensed Partner or other third party. 13.9 To the fullest extent permitted by applicable law, moove.xyz’s total aggregate liability to you in respect of all claims arising out of or in connection with these Terms or your use of the Platform shall not exceed: a. in respect of a claim arising from a specific transaction, the greater of (i) the total fees paid by you to moove.xyz in respect of that transaction and (ii) one thousand United States dollars (US$1,000); and
b. in respect of all other claims, the greater of (i) the total fees paid by you to moove.xyz in the twelve (12) months preceding the event giving rise to the claim and (ii) five hundred United States dollars (US$500). 13.10 Severance and step-down. Each limitation and exclusion in this Clause 13 operates separately. If any is held unenforceable, unreasonable or void in whole or in part, it shall be severed or read down to the minimum extent necessary, and the remaining limitations and exclusions shall continue to apply. If the cap in Clause 13.9(a) is held unreasonable, the parties intend that the cap in Clause 13.9(b) shall apply in its place.
14. Indemnification
14.1 You agree to indemnify, defend, and hold harmless moove.xyz, its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: a. Your use of the Platform;b. Your breach of these Terms or any Schedule;
c. Your violation of any applicable law or regulation, including AML, sanctions, data protection, consumer protection or tax obligations;
d. Your interaction with any Third-Party Service or Licensed Partner;
e. Any User Content, data, or verification information submitted by you, including any inaccuracy in or unauthorised submission of it, and any claim that it infringes the rights of any person;
f. Any underlying transaction between you and a payer, including any claim by a payer in respect of goods or services you supplied or failed to supply;
g. Your use of the API and the acts or omissions of your end users; and
h. Any claim by a Licensed Partner, payment network, acquirer or third party arising from your acts or omissions. 14.2 This indemnity does not apply to the extent a claim arises from moove.xyz’s own fraud, wilful misconduct or negligence, or to the extent that indemnification is prohibited by applicable law. 14.3 Where you deal as a consumer, this indemnity is limited to loss, damage, cost and expense that moove.xyz incurs as a direct result of your breach of these Terms or your breach of applicable law, and does not extend to any other matter. Nothing in this Clause requires you to indemnify moove.xyz to an extent that would not satisfy the requirement of reasonableness under the Control of Exemption Clauses Ordinance (Cap. 71), or that would be unconscionable under the Unconscionable Contracts Ordinance (Cap. 458), and nothing in this Clause affects your statutory rights.
15. Funding Methods, Reversals and Network Rules
15.1 Funding Method rules. Where you fund or receive a Regulated Product transaction using any Funding Method, that transaction is additionally subject to the rules, limits and terms of the relevant Licensed Partner, its acquirer or settlement provider, and any payment network, card scheme, bank, mobile money operator or clearing system involved. You agree to comply with those rules as they apply to you. moove.xyz may suspend, limit, refuse or withdraw any Funding Method, generally or for you specifically, where required by any of them or by its own risk policies. 15.2 Instrument warranty. You represent and warrant that any account, card, wallet or other instrument you use is held in your own name or that you are expressly authorised by its holder to use it, that the funds are lawfully yours, and that you are not using it on behalf of any undisclosed third party. 15.3 Asymmetric finality. You acknowledge that digital assets settle to a wallet you control and that the transfer is final and irreversible once broadcast to the relevant network, whereas a fiat payment made through a Funding Method may be reversed, charged back, recalled, returned, disputed or clawed back after that settlement has occurred. You accept that risk. 15.4 No improper reversals. You shall not initiate a chargeback, dispute, recall, indemnity claim or reversal in respect of a transaction that was authorised by you and correctly executed. Doing so — including on the basis that you subsequently changed your mind, that the value of the digital asset moved, or that you transferred the asset elsewhere — is a material breach of these Terms and may constitute fraud. 15.5 Recovery and set-off. Where a chargeback, reversal, recall, return, fine, assessment, penalty or cost is incurred by moove.xyz, a Licensed Partner, an acquirer, a bank, an operator or a payment network in connection with your transaction or your breach of these Terms, you are liable to moove.xyz for the full amount together with related investigation and administration costs. moove.xyz may, to the extent permitted by applicable law, set off that amount against any amount payable by it to you, including any rewards, referral entitlements or other balances, and may recover the balance as a debt. 15.6 Suspension. moove.xyz may suspend or terminate your access to the Platform, or to a particular Funding Method, where you are the subject of a reversal, a fraud report, or an investigation by a payment network, acquirer, bank, operator or Licensed Partner, and may retain records and disclose information in relation to it.16. Intellectual Property
16.1 All intellectual property rights in the Platform, including software, branding, logos, content, and documentation, are owned by or licensed to moove.xyz. 16.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for lawful purposes in accordance with these Terms. 16.3 You shall not copy, modify, distribute, reverse-engineer, or create derivative works based on any part of the Platform without moove.xyz’s prior written consent. 16.4 If you provide moove.xyz with any suggestion, idea or feedback, you grant moove.xyz a perpetual, irrevocable, worldwide, royalty-free licence to use it without restriction or obligation to you.17. Changes to these Terms and the Platform
17.1 Changes to these Terms. moove.xyz may amend these Terms from time to time. Where an amendment is material and adverse to you, moove.xyz will give you at least thirty (30) days’ notice before it takes effect, by notice in the Platform, by email where it holds an address for you, or by both. Amendments that are not material and adverse — including corrections, clarifications, and changes to reflect a new product or partner — take effect on publication. 17.2 Your right to decline. If you do not accept an amendment, you may stop using the Platform and close your account at any time before it takes effect, without charge. Continuing to use the Platform after the amendment takes effect constitutes acceptance of it. 17.3 Immediate changes. moove.xyz may make an amendment effective immediately and without notice where required to do so by applicable law, by an order or request of a competent authority, by a Licensed Partner requirement, or by a payment network rule, or where the change is necessary to address a security or fraud risk. Where it does so it will notify you as soon as reasonably practicable afterwards. 17.4 Schedules. A change to a Schedule is not an amendment to these Terms and takes effect on publication. Where moove.xyz adds a category to Clause 7.2 and the change affects a business you are already conducting through the Platform, it will give you at least thirty (30) days’ notice where it is lawful and practicable to do so. 17.5 Changes to the Platform. moove.xyz may modify, suspend, or discontinue any part of the Platform, including any Regulated Product or the integration of any Licensed Partner. Where a discontinuation is material and adverse to you, moove.xyz will give reasonable notice where it is practicable and lawful to do so. Because the Self-Custody Services are non-custodial, a change to the Platform does not affect your control of your own wallet or assets, which remain accessible to you independently of moove.xyz.18. Termination and Suspension
18.1 moove.xyz may suspend or terminate your access to the Platform where you are in breach of these Terms, where verification cannot be completed, where unlawful activity is suspected, where required by a Licensed Partner, payment network, applicable law or competent authority, or where continued provision would expose moove.xyz to material legal, regulatory or reputational risk. Where it is lawful and practicable to do so, moove.xyz will give you notice and an opportunity to remedy. 18.2 You may stop using the Platform at any time. Because the Self-Custody Services are non-custodial, termination does not affect your control of your own wallet or assets. 18.3 Upon termination, all rights granted to you under these Terms shall immediately cease and you must discontinue all use of the Platform. Clauses 1, 2.9, 3.1, 3.3A, 4.4, 5.3 to 5.5, 6, 7, 8, 9, 10.1, 11.2, 11.6, 11.7, 12, 13, 14, 15, 16, 19, 20 and 21, and any other provision which by its nature is intended to survive, shall survive termination.19. Governing Law and Dispute Resolution
19.1 These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter or formation, are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. 19.2 Informal resolution. Before commencing arbitration, you agree to notify moove.xyz at legal@moove.xyz with a written description of the dispute and the relief sought, and the parties will attempt in good faith to resolve it for sixty (60) days. This step is a condition precedent to commencing arbitration. 19.3 Binding arbitration. Any dispute not resolved under Clause 19.2 shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat shall be Hong Kong, the tribunal shall consist of one arbitrator, and the language shall be English. The arbitration and the award shall be confidential. 19.4 Waiver of class and representative proceedings. All claims must be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative proceeding. If this Clause 19.4 is held unenforceable as to a particular claim or remedy, that claim or remedy shall be severed and brought in the courts of Hong Kong SAR, and the remainder of this Clause 19 shall continue to apply to all other claims. 19.5 Exceptions. Nothing in this Clause prevents either party from (a) seeking urgent interim or injunctive relief, or relief to protect intellectual property or confidential information, in any court of competent jurisdiction; or (b) bringing an individual claim in a small claims tribunal or equivalent forum in the party’s place of residence where that forum has jurisdiction. Where you bring an individual claim as a consumer, moove.xyz will bear the HKIAC filing fee. 19.6 Limitation period. Any claim arising out of or in connection with these Terms or your use of the Platform must be commenced within twelve (12) months after the cause of action accrues, failing which it is permanently barred, except where a longer period is required by applicable law that cannot be varied by agreement. 19.7 Licensed Partner disputes. Any dispute relating to a regulated service provided by a Licensed Partner is a matter between you and that Licensed Partner and is governed by your agreement with that Licensed Partner. 19.8 Mandatory local law. Nothing in this Clause deprives you of the protection of any mandatory provision of the law of the country in which you are resident that cannot be derogated from by agreement. Where you deal as a consumer and that law gives you the right to bring or defend a claim in the courts of that country, or provides a longer limitation period, nothing in Clauses 19.3, 19.4 or 19.6 removes that right.20. General
20.1 Third-party rights. Clauses 6, 13, 14 and 15.5 are intended to be enforceable by moove.xyz’s affiliates, directors, officers, employees, agents and contractors, and by each Licensed Partner, under the Contracts (Rights of Third Parties) Ordinance (Cap. 623). No other person has any right under that Ordinance to enforce any term of these Terms. Notwithstanding any such right, moove.xyz and you may vary, rescind or terminate these Terms, in whole or in part, without the consent of any third party. 20.2 Governing language. These Terms are made in English. Any translation is provided for convenience only. In the event of any inconsistency, the English version prevails. 20.3 Assignment. moove.xyz may assign, novate or transfer these Terms, in whole or in part, to any affiliate or in connection with any merger, acquisition, reorganisation or sale of assets. You may not assign or transfer these Terms without moove.xyz’s prior written consent. 20.4 Notices. moove.xyz may give notice to you by email to the address it holds for you, by notice within the Platform, or by publication at https://docs.moove.xyz. Notice of an amendment that is material and adverse to you is given by email or by notice within the Platform under Clause 17.1, and not by publication alone. Notice is deemed received on the day it is sent or published. You may give notice to moove.xyz at legal@moove.xyz. 20.5 Electronic communications. You consent to receiving communications from moove.xyz electronically, and agree that electronic records and acceptances satisfy any legal requirement that a communication be in writing or be signed. 20.6 No waiver. No failure or delay by moove.xyz in exercising any right is a waiver of it, and no single or partial exercise prevents any further exercise. 20.7 Force majeure. moove.xyz shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, war, terrorism, labour disputes, regulatory or sanctions changes, technical failures, internet outages, blockchain forks or congestion, or the acts, omissions, outages, or suspensions of banks, payment networks, liquidity providers, custodians, or Licensed Partners. 20.8 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, it shall be severed or read down to the minimum extent necessary and the remaining provisions shall remain in full force and effect. 20.9 Platform availability. moove.xyz does not guarantee uninterrupted access to the Platform. Services may be suspended, restricted, or modified at any time due to maintenance, upgrades, network conditions, Licensed Partner availability, or other operational reasons. moove.xyz may release features in beta or experimental form, which may be unstable, incomplete, or subject to change without notice. 20.10 Entire agreement. These Terms, together with the Privacy Policy, the Schedules and any Licensed Partner terms you accept, constitute the entire agreement between you and moove.xyz in respect of their subject matter and supersede all prior understandings and communications. Nothing in this Clause limits liability for fraud or fraudulent misrepresentation. 20.11 Acceptance. You accept these Terms when you create a wallet or account on the Platform, when you first access a Regulated Product, and when you continue to use the Platform after an amendment takes effect. moove.xyz may keep a record of your acceptance, including the version accepted and the time, and may rely on it.21. Privacy
21.1 Your use of the Platform is also governed by our Privacy Policy, which forms an integral part of these Terms and governs how we collect, use, store, share, and protect your data. In the event of any conflict between these Terms and the Privacy Policy in respect of the collection, use, disclosure, retention or protection of personal data, the Privacy Policy prevails.22. Contact
22.1 These Terms are entered into with: Moove Hong Kong Group Limited19/F, Lee Garden One
33 Hysan Avenue
Causeway Bay, Hong Kong 22.2 General and legal enquiries: legal@moove.xyz. Reports of misuse, including reports under Clause 8: report@moove.xyz. Data protection enquiries and requests: legal@moove.xyz.